Partnership between Haven and Track

Haven

Haven + Track

Available now

Works with Track. Get discovered everywhere.

Haven helps new guests find you on Google, in AI search like ChatGPT, and on Haven’s own stay search — then turns them into direct bookings and repeat stays, all synced with Track.

  • Google
  • AI search
  • Haven Stays
  • Ads
Sign in to connect TrackExplore Haven
Haven direct booking property page on desktop

One connected platform

A complete growth engine, working out of the box.

Most tools give you one piece and leave the wiring to you. Haven ships discovery, AI marketing, AI guest messaging and automations, analytics and guest relationships already connected — and already tailored to your listings and your market.

Google search

Search-ready from the first page

Every Haven site ships with structured data, image and Vacation Rentals sitemaps, and IndexNow pings, plus a 100-point SEO score with live Search Console and Bing data that shows what to fix next.

  • Structured data
  • Sitemaps + IndexNow
  • SEO score

Because it’s one platform: Blog Autopilot and your listing pages feed it new content — and the funnel shows what every search visit did next.

How Haven sites get found

1Tailored out of the box

Every system reads your listings, calendar and market from day one — nothing to configure, import or wire up.

2Everything talks

Content feeds search, search feeds the funnel, bookings feed the guest list, the guest list feeds campaigns.

3It compounds

Each booking adds a guest you own, data that sharpens targeting, and reviews that strengthen your site.

How Haven grows your business

Find guests. Then keep them.

Find guests. On Google, in AI search and on Haven Stays.

Operate seamlessly. Native Track sync on a regular schedule: units, rates, fees, taxes, reservations, door codes, reviews and guest messages flow in, and Haven direct bookings are written back to Track with their full price breakdown.

What syncs

Everything kept in lockstep between Haven and Track

Unit content, calendars, reservations, door codes, reviews, and guest messages import from Track on a regular schedule, and Haven direct bookings are written back with their full price breakdown. Track stays your system of record.

Unit content

Descriptions, rooms and beds, amenities, photos, house rules, fees, taxes, and policies sync from Track into Haven so no unit is re-keyed.

Bookings & availability

Reservations from every channel, holds, and unit blocks flow into Haven on a scheduled check of your Track account; Haven direct bookings are created in Track as soon as they are confirmed.

Rates & rules

Nightly rates, minimum and maximum stays, and arrival and departure restrictions import from Track — or manage pricing in Haven and push rates, stay rules, and blocks back.

Full guest experience

Branded direct booking site, checkout, guest messaging, guest portals with the door code Track assigns, reviews, and protection on your Track units.

How it works

Three steps from connected to live

1

Create a server key in Track

In Track, open Configuration → Company Setup → API Keys and choose + Server Key. Haven needs a server key; a channel key cannot read blocks, daily pricing, contacts, or guest messages.

2

Connect and import your units

Enter your Track domain (the yourcompany in yourcompany.trackhs.com), the key, and its secret in Haven. Every active unit imports, or pick the ones you want.

3

Launch your Haven site

Go live with branded checkout and guest experience. Direct bookings are written to Track with the price breakdown the guest actually paid.

Better together

Why use Haven alongside Track

Track runs your operations

  • Listings, rates and availability stay managed in Track
  • Channel distribution and reservations keep running through Track
  • Your team’s day-to-day operations stay exactly where they are

Haven brings you guests

  • Helps new guests find you on Google, in AI search and on Haven Stays
  • Google and ChatGPT ads, social posts and Blog Autopilot bring in demand
  • A branded site with secure checkout and 0% Haven booking commission
  • A guest CRM and automated emails that bring past guests back

Track stays your system of record. Haven is the growth layer on top of it.

About Track

Track is an enterprise property management platform for professional vacation rental management companies. Haven pairs with Track through a native API connection, adding a premium direct booking site, guest portal, and marketing layer for the portfolios it runs.

Visit Track

Common questions

Haven + Track FAQ

Track does not publish webhooks, so Haven checks your Track account on a schedule rather than instantly: calendars, reservations, and guest messages about every 10 minutes, unit content, photos, fees, and taxes about every 6 hours, and reviews about every 12 hours. Sync now on the Track card pulls the latest immediately. Haven direct bookings travel the other way without waiting — they are created in Track as soon as they are confirmed.

A server key, created in Track under Configuration → Company Setup → API Keys → + Server Key. Channel keys created under Distribution Channels do not work: they cannot see unit blocks, daily pricing, contacts, or guest messages, and Haven will ask for a server key instead.

Yes. Track remains the system of record for unit content, and Haven never edits it. Rates, stay rules, and availability also come from Track unless you choose to manage pricing in Haven for a listing, in which case Haven writes nightly rates, stay rules, and blocks back to Track.

Direct bookings with Haven’s own price breakdown, marked as coming from Haven; holds for pending requests when you have chosen to hold those dates, and their confirmations; cancellations; guest messages; and reviews. Payments stay on Haven’s Stripe checkout — no card data is sent to Track.

No. Haven reads the door code Track assigns to a reservation and shows it to the guest in their guest portal. Track and its lock integrations keep issuing and managing the codes.

Yes — free. Once listings and calendars sync from Track, each one gets its own free Haven site that can appear in Haven's AI guest stay search (bookwithhaven.com/stays), where travelers describe the trip in plain language and see real availability. Guests send booking requests from that site and Haven emails you each one. Being listed costs nothing; a paid plan is only for accepting bookings.
Built for Track users

Connect Track and start getting found

Sign in to Haven, enter your Track domain and server key once, and choose which units to publish. Haven helps new guests find them, and direct bookings are written back to Track to keep your calendar accurate.

  • Create a server key in Track
  • Connect and import your units
  • Launch your Haven site
Sign in to connect TrackSee other integrations

Other partners

Hospitable

Layer a branded direct booking site on the Hospitable listings you already run.

theHostCo

Sell your theHostCo store items on your Haven site and guest portal.

Truvi

Screen & Protect: silent screening and damage protection in Haven.

PriceLabs

Market-based nightly prices and minimum stays for Haven.